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Cane Toad EquipmentShipping, Warranty & Returns Policy

Australian Owned
Local Warehouses
Quality Guarantee

Shipping & Handling

Shipping

Australia-Wide Delivery

We offer fast, reliable shipping to all areas of Australia. Delivery times vary based on your location and the products ordered.

Tracking Your Order

Once your order ships, you'll receive tracking information so you can follow your package every step of the way to your workshop or garage.

Special Handling

Some larger items like bull bars, canopies, or suspension kits may require special shipping arrangements. We'll contact you if there are any additional requirements.

Remote Areas: For deliveries to remote areas, additional shipping fees and longer delivery times may apply.

Returns and Refunds

Returns

Defective Items

We offer a return or refund for any defective items within the warranty period. For more information on warranty periods, please refer to the individual product specifications.

Changed Your Mind?

No worries! We accept change-of-mind returns within 7 days of receiving the item. Items must be in re-sellable condition with all original packaging.

Return Costs

The buyer is responsible for return postage costs for change-of-mind returns. A restocking fee may apply if the return is initiated more than 7 days after delivery.

Note: We only guarantee items against manufacturing defects, not damage from improper use or installation.

Product Disclaimer for DIY-Installers

DIY Installation

Professional Installation Recommended

We recommend that all items be professionally installed on your vehicle. But if you are a handy, skillful DIYer, you can do it yourself with precaution.

Before You Start

You should at least check the parts, fitting, and pre-assemble or dummy fit it before starting to install. Not all items come with instructions. Templates and instructions are provided as a guide only. You should check the position of all mounting, drilling & cutting before doing it.

When to Contact Us

If you have any doubt, please contact us directly before installation. We're here to help you get the most out of your 4WD upgrades!

Important Warranty Note

Once the item is installed on the vehicle, you are not eligible for a full refund unless the product is faulty. We do not accept any responsibility for damage caused to your vehicle or other content during the installation of the item. For example, dents, paint scratching, etc.

If you notice damage: In rare cases, the item can be faulty or damaged from manufacturer or during its transport, so if you see the install procedure will damage your car, please stop it immediately and contact us. We won't take responsibility if you damage your car installing a damaged or faulty part.

Need Help With Your Order?

Our team of 4WD enthusiasts is standing by to help with any questions about shipping, returns, or installation. Just get in touch and we'll sort you out!

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CaneToad Equipment | Ute Canopies | Roof Racks

Tough gear for tough tracks. Built in Brisbane, tested in the boonies.

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Boundary Rd
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